FAQ

From time to time we get a lot of the same questions by our customers about different aspects and parts of our service. That’s why we’ve created this frequently asked questions page. Below are the most common questions we get.

If you still have any unanswered questions, please feel free to contact us by clicking here.

When should I call Willis Permian Movers?
If you need to move today, we can probably do that. If you require a written in-home estimate, you should call about 7 days to 2 weeks before your move. We generally just ask you to give us as much notice as you can.

How long does Laplace Movers need for an in-home estimate?
Usually no more than an hour.

What are my responsibilities?
In brief … Be present during the packing of your belongings. Take personal responsibility for jewelry and other high value items. Check and sign the inventory of your belongings. Ensure that no prohibited items are packed.

So what can or can’t I take with me?
Generally speaking, dispose of all flammable items, liquids, foods and other items that should not be shipped. Anything that can deteriorate should not be shipped. If you have a question about something, just call and ask.

Suppose I pack myself?
Why not? But be aware of the potential problems. For instance, valuation coverage will not pay out on goods packed by their owner, unless the exterior of the box is damaged.

How long will Laplace Movers take to pack my goods?
Every home is different but we can normally pack a home in 1-2 days.

Can I leave my clothes in their drawers?
Yes, you can. Just be sure not to leave anything solid that can damage the piece.